Privacy Policy

Updated 22/01/2024

Introduction

 

Planr.com (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.planr.com and use our services. If you have any questions or concerns, please contact us at support@planr.com.

1. Information We Collect

 

  • Personal Data: When you register on our site, subscribe to our services, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
  • Device Information: We collect information about your device, including operating system, browser type, and IP address, to enhance your user experience.
  • Usage Data: We gather information on how you interact with our services, including access times, pages viewed, and the actions you take on our site.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.

 

2. Use of Information

 

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our services.
  • Communicate with you, including customer support and service-related announcements.
  • Process your transactions and manage your subscriptions.
  • Understand and analyze how you use our services.

 

3. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to track the activity on our service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

 

4. Third-Party Services

 

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

5. Data Security

 

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

6. Data Retention

 

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes keeping your information for as long as your account is active or as needed to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

 

7. Data Transfer

 

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

 

8. Disclosure of Your Information

 

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

 

9. Your Data Protection Rights

 

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal information.
  • Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Deletion: You have the right to request that we erase your personal information, under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@planr.com.

10. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

Email: support@planr.com

Address: Planr Software Limited, 70 South Mall, Co. Cork, Ireland